Cyta internet

[Stu&Gill]

Decided to go for a land line base internet with Cyta
I signed all the paperwork on Wednesday last week at the Cyta shop in the Mall
Any ideas as to when I can expect an engineers inspection..... based on members personal experience....I fully understand the need to do so as although the wiring is in place it had never been used a previous tenants used a wireless internet provider

Am I going to see them before Xmas or is it going to be 4/5 weeks bearing in mind the Xmas break

Thanks Stuart

[holitec]

Hi Stuart,

Send me a pm with the 6T number, I will find out for you. usually 48 hours.

Digby

[Stu&Gill]

Sorry to sound a complete twerp but what is that and where will I find it

Thanks Stuart

[holitec]

Hi Stuart,

In the inside of the door of the cyta box outside, there is a sticker with a number on, starting 6Txxxx - otherwise there is a plastic plaque on the outside in Greek. This identifies the circuit number - if you send me either of these I am going to cyta tomorrow pm and will see Flora who will fast-track it for you.

Regards,

Digby

[Stu&Gill]

On the outside
037 BOYNOY 18
OIKIA 05

On the inside there is just a metal plate with a pair of telephone connectors cannot make out the number but may be
X C N 28 10

Any of that help

Thanks for your help Digby
Stuart

[O2BinTala]

We decided on Cyta for internet last May (in Tala but outside the village) and they came within a couple of days of signing the paperwork. Took another day to sort some problems out but less than a week before online.

O2B

[Stu&Gill]

Thanks very much that's reassuring

Digby kindly trying to assist as well

[Stu&Gill]

Digby
My account is showing expired the 19 Dec whereas I paid today....the service is switched off please switch on
Thanks Stuart

[holitec]

HI Stuart,

For some reason I cannot get the account to enable on the system - it was fine when first set-up. If I cannot get it running in the next few hours, I will call you tomorrow and arrange for a new box - it seems to be a problem with the MAC address of the box.

Regards

Digby